STEP 1

Fill out the form with your device information. Be sure to read the instructions and disclaimer.

Step 2

STEP 2

After clicking Submit, you’ll see a confirmation page. Click Print and place the printed copy in your shipping box with the device to be repaired.

Step 3

STEP 3

We repair your device. You pay after it’s fixed, then we ship it back to you safely.

FixLab Electronics — Mail-In Repair Form

Where electronics get a second life • (360) 270-0461 • fixlabelectronics.com

Ship to: FixLab Electronics • 3376 Olive Way • Longview, WA 98632

Fill this out, print a copy to include in your box, then submit to email us your details.

Submission ID: —

Date: —

1) Customer Information

Full Name*

Phone*

Email*

Preferred Contact

Return Shipping Address*

Address (Line 2)

City*

State*

ZIP Code*

2) Device Details

Device Type*

Brand*

Model*

Serial / IMEI

Passcode (if needed for testing)

Items Included in Box

3) Problem Description

No power Boot loop Port damage (USB-C/HDMI/Lightning) Screen damage Battery issue Liquid damage

Describe the problem (symptoms, when it started, prior repairs):*

4) Authorization & Budget

Auto-approve repairs up to (USD)

We’ll contact you for approval if costs exceed this amount.

If not repairable / not approved

5) Shipping Checklist

I have backed up my data Removed SIM/SD cards Removed protective case Packed device securely Printed & included this form Will ship with tracking

6) Terms & Signature

Diagnostics: A diagnostic fee may apply and can be credited toward repair if approved.

Data: Repairs can risk data loss. FixLab is not responsible for data; please back up before shipping.

Testing: I authorize FixLab to power on, open, and test this device for evaluation and repair.

Shipping: Return shipping is billed to the customer unless otherwise stated.

I have read and agree to the terms above.*

Type your name as signature*

Customer Signature (for printed copy)

—

Email us directly

Tip: After clicking Submit, you’ll see a confirmation page. Then click Print and place a copy in your box.